General
How does Pay & Collect work?
Using the collect option when buying or selling items on Gumtree allows you to exchange an item in person while enjoying the safety and peace-of mind that the payment can be made securely. Selling: When creating an eligible listing on Gumtree, you ...
How Do I Verify My Details?
You've signed up and created your Gumtree account and you are ready to start buying and selling using Pay & Ship. Now it's time to verify your details to finalise the activation of your Gumtree Wallet. We use GBG identity verification solutions to ...
Pay Online for Buyers - What You Need to Know
My Payment was Unsuccessful, What Should I Do? As a buyer, you will be redirected to the TradeSafe payment portal, where you can make payment using your preferred payment method (Ozow, debit card, credit card, Snapscan, or RCS). If your payment ...
What Item Value is Eligible for Pay Online?
Supported Categories: Any item that is sold for a fixed value between R50 and R20000 qualifies to be part of the Pay Online feature. Dimensions and weight: Maximum item weight 20kg Maximum item dimensions (100cm x 50cm x 20cm) Make sure your ...
Pay Online for Sellers - How Can I Be Sure I will get Paid After I Ship My Item?
When a buyer purchases your item they will pay the cost directly to Gumtree. We hold those funds securely in an escrow account while the order is packaged and shipped. You can view these funds within your Gumtree wallet where they reflect as your ...
Pay Online for Buyers - What does Pay Online Cost Me?
The shipping cost is the only additional cost on top of the purchase price. The shipping costs will be calculated on check-out.
How Does it Work?
1. Seller lists an item for sale Download the Gumtree app(Android or iOS, add photos and details of your item, and set your price as usual. If the item is listed in an appropriate category, you will then be prompted to opt-in to allow online payment ...
What are the Benefits of Using Pay Online for Buyers?
Benefits: Avoid the risk of cash payments, pay securely on Gumtree Your money is kept safe until the parcel has been shipped Buy from anywhere in SA and enjoy the convenience of nationwide delivery 24hrs after you receive your parcel, we'll release ...
Pay Online for Sellers - What You Need to Know
What are the benefits of Using Pay Online? Eliminate the risk of fake payments, get paid securely on Gumtree Sell to anyone, anywhere in SA, with buyers covering the delivery costs Have peace of mind with shipping insurance if your item is lost in ...
Pay Online for Sellers - How Long Until I Receive Payment for the Item Sold?
When the buyer collects their package from their chosen Pargo pick-up point, they have 24 hours to raise a dispute. During this period, you will see the amount payable to you in your wallet as a Pending Balance. If the buyer approves the item ...
Pay Online for Sellers - How to Enable Pay Online on Your Ad
When creating your ad, you will see an ‘Enable Pay Online’ toggle to activate/deactivate Pay Online for your listing. It is enabled by default for your convenience. With Pay Online enabled, you will have a Pay Online badge on your listing and buyers ...
Pay Online for Sellers - What is the cost of selling with Gumtree
The Pay Online fee is calculated based on the selling price of the item, and the delivery methods selected by the buyer. To calculate your item's Pay Online fee, please visit our Pay Online for Sellers page. Why do I need to pay a fee to use the Pay ...
What are the Benefits of Using Pay Online for Sellers?
Pay & Ship benefits: Eliminate the risk of fake payments and get paid securely on Gumtree. Sell to anyone, anywhere in SA, with buyers covering the delivery costs. Have peace of mind with shipping insurance if your item is lost in transit. 24 hours ...
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