1. Seller lists an item for sale
Download the Gumtree app(
Android or iOS, add photos and details of your item, and set your price as usual. If the item is listed in an appropriate category, you will then be prompted to
opt-in to allow online payment and optionally also allow delivery.
2. Buyer purchases the item
The buyer discovers a Pay & Ship listing they love, selects a preferred delivery method, and securely completes the payment using our trusted payment partner.
3. Gumtree securely holds the funds
The funds are held securely until the parcel has reached the buyer.
4. The item is exchanged
Pargo Delivery:
Seller drops off the parcel The parcel gets dropped off at a paperless Pargo drop-off point. Pargo delivers it to the buyer's chosen location without sharing the location or buyer details with the seller. Buyer collects item The parcel arrives at the buyer's designated pick-up point; they collect it and have 24 hours to raise any disputes if necessary.
Collection:
The buyer and seller arrange a time and place to meet to exchange the item. During the meet-up, the buyer can inspect the item and before they take it, they will share a collection PIN with the seller to finalise the sale.
5. Seller gets paid
Once the item has been exchanged and the buyer has confirmed the item matches the listing, we will release the funds to the seller's wallet.