Selling
Why is My Ad Pending?
We are committed to creating a safer and cleaner classified community site. For this reason, ads can take a bit longer to pass through our system and become visible to other users. If you can't find your Ad in search results, there's a good chance it ...
Do I have to Show My Contact Number to Buyers When Posting an Ad?
It is not required to show your contact number to buyers on your ad. When posting your ad, there will be a slider button that you can adjust to show/not show your number when it is posted. Sliding it to the left(grey) will mean your contact number ...
Mobile Number Verification - How Does It Work?
We are making Gumtree a safer place to sell and buy second-hand items. We recently introduced Mobile number verification as the latest verification feature Gumtree offers for our customers. This adds another level of safety to the platform and allows ...
Seller Statistics - What they mean
What does the number alongside "Total Ads" mean? This refers to the number of ads this user has posted on Gumtree since the creation of his account. Use this as an indication of how active this user has been on Gumtree. What does the number alongside ...
Improve Your Seller Success
Hundreds of thousands of people are selling items on Gumtree at any one time so we’ve knocked together a few insider tips to help you maximise your chances of selling your goods on Gumtree. Pick the right price - The price you set could be the ...
Why Did My ID Verification Fail?
Why did my ID verification fail? Below are a few reasons why your ID verification could’ve failed: • Your ID number was entered incorrectly. • Your ID picture stored with the Government Department is of poor quality, and it’s making it hard to match ...
Top Secrets to Create Successful Gumtree Ads
Our experts share their tips and tricks to boost your chances of selling Posting an ad on Gumtree is super simple but there’s a big difference between a good ad and a great ad. In order to boost ad views, attract serious buyers and make your ad stand ...
Can I Use HTML Tags in My Ads?
Gumtree does not allow HTML in ads posted on the site. When you post an ad on Gumtree you can change the font size and make other formatting changes, like adding lists, using the ad description editor.
How Long Do Ads Stay on Gumtree?
Ad duration is based on category: Flat/House, Real Estate - 30 days Cars & Bakkies - 30 days Boats & Watercraft - 30 days Stuff for Sale - 30 days Jobs - 30 days Community - 30 days Events - 30 days Pets - 30 days Services - 45 days Ads appear in the ...
Is It Really Free to Post an Ad?
Yes, it's 100% free to post and reply to ads on Gumtree. We can be completely free for users because advertisements and features (such as Top Ads) help us pay our bills. We have recently introduced insertion fees in our Automotive Vehicles, Property, ...
Why is Gumtree Charging For Ads?
At Gumtree, the safety and success of our customers are vitally important to us. After extensive testing and research, we decided to introduce a cap on ads in our Jobs, Autos and Services categories. This means that users posting more than 8 ads in ...
Are Ads Screened Before They Appear on Gumtree?
Every ad on Gumtree isn't manually screened before it appears on the site. Every hour thousands of ads are posted on Gumtree and we rely on users like you to let us know about bad ads using the links in the "Report ad" section. We commit significant ...
What Does the Reply Badge Mean?
What does the Reply Badge mean? The Reply Badge indicates that a seller responds quickly and consistently to replies on their ads. The Reply Badge on your page is visible to all Gumtree users and shows them that you are very responsive to queries. ...
Can I Post an Ad in Multiple Cities?
Gumtree is a local community classifieds site designed for face-to-face transactions between users. When an ad is posted into a local sub-region, the ad is discoverable to the wider view areas leading to it in the location chain. (Larger view ...
What is a Verified Email?
New features have been introduced for seller account histories which will help users better understand who they are dealing with when browsing through Gumtree. What does it mean if a seller has a verified email? A verified email confirms a user has ...
Verification Badge - Where Will it Show?
Once your ID, Email and Mobile Number are successfully verified, sellers will notice a verification badge on their: My Profile Pages: Search Result Pages: View Item Pages: If you have any additional questions, please reach out to our helpdesk.
How to Include a Video on Your Ad
Gumtree has recently included a feature that allows users to include videos on their ads. Videos, together with images give the added benefit of accurately showing buyers the condition of an item. *Please note that videos must be uploaded to a ...
Video Listing FAQ
At the moment, buyers can only view the quality of an item through the uploaded photos. However, there are limited details a photo can provide. This limitation can be solved via video. The seller can now upload a video of the item to show its ...
Do I Have to Register to Post an Ad?
Yes. In an ongoing effort to improve user safety, users are required to register before posting ads on Gumtree. To register, please click here.
App - How Do I Post an Ad?
Posting an ad on Gumtree is totally free and it couldn’t be easier thanks to this handy step-by-step guide. 1. Enter your Ad title, make it specific to give buyers a clear indication as to what you are selling: 2. Select the most appropriate category ...
How Do I Post an Ad?
Posting an ad on Gumtree is totally free and it couldn’t be easier thanks to this handy step-by-step guide. Follow the simple steps below and it won’t be long before your ad is live and replies from interested buyers start streaming in! • Start by ...
Popular Articles
Gumtree Privacy Policy
We at Gumtree take your privacy seriously and are committed to protecting your Personal Information. We place a high premium on the privacy of every person or organisation with whom we interact and therefore acknowledge the need for Personal ...
Gumtree Terms of Use
1. Introduction These are the Terms and Conditions (“T’s and C’s”) of use relating to the Gumtree Platform and associated Services provided by Gumtree South Africa (Pty) Ltd (“Gumtree”, “we”, “us”, “our”). These T’s and C’s govern any User’s use of ...
About Us
Welcome to Gumtree - South Africa's most popular Classified Marketplace! ‘Put it on Gumtree,’ has become a favourite South African saying. Since our launch in 2005, we’ve helped millions of people buy and sell millions of things. We’re a place ...
10 Online Safety Tips for Buying and Selling
10 ONLINE SAFETY TIPS FOR BUYING & SELLING 1. Don't do anything online that you wouldn't do in real life! 2. Use common sense. If something sounds too good to be true, it probably is. 3. Beware of common scams and fraud. Click here for scam examples. ...
Suspicious Emails & Phishing Scams
Please beware of the following phishing scams WhatsApp/Text messages sent to sellers, indicating that funds for the item they are selling have been paid to them through a Gumtree shipping and delivery or FedEx service. Sellers are then asked to enter ...