Video Listing FAQ

Video Listing FAQ

At the moment, buyers can only view the quality of an item through the uploaded photos. However, there are limited details a photo can provide. This limitation can be solved via video.  The seller can now upload a video of the item to show its quality.

Here below are some most frequently asked questions on uploading a video on Gumtree:

What do I need in order to upload a video of my item on Gumtree?

1. You will need an active Google Account* 

If you don’t have one yet, here is how you can create your Google Account

*What is a Google Account? A Google Account gives you Google-wide access to most Google products, such as Google Ads, Gmail, and YouTube, using the same username and password. 

2. An active Gumtree Account 

Will I be able to upload videos on YouTube as "unlisted", so that videos remain private on YouTube but can only be viewed via the link on Gumtree?

Yes, you can keep them "unlisted" on your YouTube account whilst using them for your Gumtree video listing.  

Am I required to have video editing skills to create a video listing?

Not at all. We encourage you to keep it as simple as possible.

Also, please check our top tips on uploading a quality video listing of your items.

Is this feature also available on the Gumtree app?

This feature is currently not available on the app.

Is this feature available in all categories?

For now, the only supported categories for inserting a video listing are the following:

-Electronics
-Home & Garden
-Babies & Kids
-Fashion
-Sports & Leisure
-Automotive vehicles
-Property
-Boats & Watercrafts
-Business-to-Business


Troubleshooting

  • I get an error message when trying to upload my video on Gumtree.

This probably means that you have entered a URL link that does not match the YouTube format, the system will prompt an error message. Please make sure you’ve entered a valid link. Note that YouTube Shorts are not supported.

Top tips for placing a quality video listing of your item  

  • Make sure you place your item in a space with plenty of light

Lighting is a key component to a good quality video.  

  • Avoid a cluttered or distracting background

Make sure the focus is geared towards the item that you’re selling. It needs to stand out!

  • Avoid any disruptive background noise
  • Keep it short and sweet

The length of your video should be no longer than 30 seconds.

All of the specifications of the item should instead be detailed in the Ad Description of your ad.

Alternatively, click here to view a Gumtree YouTube video guide.