Buying
What to do if your item is not as described
You ordered something lekker. What arrived is not that. It happens - and there's a clear path forward. If you used Gumtree Pay Online You're in the best position. Contact our support team at support.gumtree.co.za before you confirm receipt. Explain ...
Getting more from your Gumtree account
A Gumtree account is free. And like a good braai, once you know how to use it properly, you'll wonder how you ever managed without it. Here's what's waiting for you inside your account. Saved searches Searching for a second-hand golf set? A 2-bedroom ...
WiseMove
Gumtree has partnered with Wise Move to make transporting larger items simple and hassle-free. Whether you've bought furniture, a vehicle, a boat, home appliances or even need help moving huge home items or transporting a pet, Wise Move can connect ...
Searching for Something on Gumtree?
Does Gumtree own the items/services posted on the site? No, all items and services posted on Gumtree are owned by businesses and individuals based in South Africa. Sellers can post an item or service on Gumtree for free! How do I search for an ...
What Does Verified Information Mean?
What Does Verified Information Mean? The Gumtree community works best when members know and trust each other. That's why we give our customers the opportunity to verify their account information. Verifying information does not mean that someone is ...
Booking a Test Drive - How Does It Work?
An exciting new feature that allows buyers to book a test drive for automotive vehicles is now available! Can I book a test drive on all vehicle ads? No, the book a test drive option will only be available on dealer vehicle listings that are ...
Think Carefully Before Buying an Exotic Pet
Exotic pets are becoming more popular with aspiring pet owners, but buying one without doing your homework can be risky. While certain animals are freely sold as pets, they might not be naturally suitable as pets. Gumtree, for example, does not allow ...
Things to Consider Before Becoming a Pet Owner
So you’ve decided to add a new addition to your household! Pets are fun and fulfilling companions, but it’s important to make sure that you are ready for their arrival before choosing the type of pet you will bring home. Adopt or shop? Gumtree ...
Choose the Right Pet for Your Home
There are plenty of pets in South Africa that require good homes – but even if you have the best intentions, it’s important for your (and your pet’s) sake that the friend you take home matches your lifestyle. Choosing a new puppy or kitten based on ...
Adopt - Don't Shop
Owning a pet is great fun – you not only gain a great companion and friend, but also add a new personality to your home to enjoy. However, the decision to bring a new dog or cat home should not be entered into lightly. Your family, your finances and ...
How Do Alerts & Saved Searches Work?
Alerts allow you to save your searches on Gumtree and receive notifications when a new ad is placed that matches your search criteria. How do I create an alert? Desktop & Mobile Website: Create a Gumtree account by clicking here. You will be able to ...
How Does the Watchlist & Adding Ads to Favourites Work?
Your Favourites: Saved Listings and Followed Sellers Your Favourites section makes it easy to keep track of the listings and sellers you love. Once you're logged in, you can find Favourites on your home page or access it anytime from the account menu ...
How Do I Complete a Transaction Using Gumtree?
Ways to Buy on Gumtree Buying on Gumtree is simple, flexible and designed to give you confidence every step of the way. Before making a purchase, use Gumtree Messages to contact the seller, ask any questions you may have and confirm that the listing ...
How Do I Sort Ads by Category, Location, Type, and Price?
Category and search result pages are sorted by date, with the newest ads at the top. You can change the order of the results by clicking on the dropdown menu at the top right of the screen above the results. Click most recent to see the newest ads ...
How Do I Reply to an Ad?
Replying to an ad on Gumtree is totally free! To reply to the person that posted an ad, enter your email address and a message in the "Email poster" box found on the right-hand side of the ad: Once you send your message, the poster of the ad will get ...