Gumtree Wallet
Gumtree Wallet - How it Works
A Gumtree Wallet is used to store funds paid out during a Pay Online transaction. A Gumtree Wallet will be automatically created once a Pay Online transaction between a buyer and seller has been completed. Once a sale has been concluded, the funds ...
Pay Online - Gumtree Wallet Withdrawals
Gumtree Wallet withdrawals can be made at any time after a Pay Online sale has concluded. Please note that with each withdrawal there will be a R5 transactional fee applicable. The fee is only applied when a withdrawal takes place. We advise our ...
Where is Money Stored While the Item is in Transit?
Money is securely stored with our Escrow partner, TradeSafe, while an item is in transit. The funds would be released to the seller once the buyer has confirmed receipt of the item or if 24 hours have passed without any escalation. If you have not ...
Pay Online for Buyers - How Can I Access My Pay Online Transactions?
On the Gumtree app, you can click on 'My Ads’ on the bottom navigation bar. Click on the ‘Purchases’ tab. A list of all your purchases will be displayed.
Pay Online for Buyers - My Payment was Unsuccessful, What Should I Do?
As a buyer, you will be redirected to the TradeSafe payment portal, where you can make payment using your preferred payment method (Ozow, debit card, credit card, Snapscan, or RCS). If your payment method is valid and you entered the right ...
Popular Articles
Gumtree Privacy Policy
We at Gumtree take your privacy seriously and are committed to protecting your Personal Information. We place a high premium on the privacy of every person or organisation with whom we interact and therefore acknowledge the need for Personal ...
About Us
Welcome to Gumtree - South Africa's most popular Classified Marketplace! ‘Put it on Gumtree,’ has become a favourite South African saying. Since our launch in 2005, we’ve helped millions of people buy and sell millions of things. We’re a place ...
10 Online Safety Tips for Buying and Selling
10 ONLINE SAFETY TIPS FOR BUYING & SELLING 1. Don't do anything online that you wouldn't do in real life! 2. Use common sense. If something sounds too good to be true, it probably is. 3. Beware of common scams and fraud. Click here for scam examples. ...
Gumtree Terms of Use
1. Introduction These are the Terms and Conditions (“T’s and C’s”) of use relating to the Gumtree Platform and associated Services provided by Gumtree South Africa (Pty) Ltd (“Gumtree”, “we”, “us”, “our”). These T’s and C’s govern any User’s use of ...
Suspicious Emails & Phishing Scams
Please beware of the following phishing scams WhatsApp/Text messages sent to sellers, indicating that funds for the item they are selling have been paid to them through a Gumtree shipping and delivery or FedEx service. Sellers are then asked to enter ...