Gumtree Wallet
Gumtree Wallet - How it Works
A Gumtree Wallet is used to store funds paid out during a Pay Online transaction. A Gumtree Wallet will be automatically created once a Pay Online transaction between a buyer and seller has been completed. Once a sale has been concluded, the funds ...
Pay Online - Gumtree Wallet Withdrawals
Gumtree Wallet withdrawals can be made at any time after a Pay Online sale has concluded. Please note that with each withdrawal there will be a R5 transactional fee applicable. The fee is only applied when a withdrawal takes place. We advise our ...
Where is Money Stored While the Item is in Transit?
Money is securely stored with our Escrow partner, TradeSafe, while an item is in transit. The funds would be released to the seller once the buyer has confirmed receipt of the item or if 24 hours have passed without any escalation. If you have not ...
Pay Online for Buyers - How Can I Access My Pay Online Transactions?
On the Gumtree app, you can click on 'My Ads’ on the bottom navigation bar. Click on the ‘Purchases’ tab. A list of all your purchases will be displayed.
Pay Online for Buyers - My Payment was Unsuccessful, What Should I Do?
As a buyer, you will be redirected to the TradeSafe payment portal, where you can make payment using your preferred payment method (Ozow, debit card, credit card, Snapscan, or RCS). If your payment method is valid and you entered the right ...