1. Introduction
As a condition of your use of Gumtree, you agree that you are at least 18 (eighteen) years of age.
At Gumtree, we strive to ensure that the site is as clean, friendly and as usable as possible for our Gumtree community. Ads that fall outside of these Posting Rules or contravene our T’s and C’s and associated Platform Policies may be removed from the Gumtree Platform.
You are solely responsible for all information that you submit to Gumtree and any potential consequences that may result from your post.
We reserve the right at our discretion to refuse or remove content, or those parts thereof, that we believe is inappropriate or contravenes any provisions of our T’s and C’s and the associated Platform Policies. We may, at our discretion, remove Ads, put Ads on hold or make minor changes thereto, when they do not comply with these Posting Rules.
The functionality provided for on the Gumtree Platform provides clear guidance as to the requirements which must be met in order for an Ad to be published successfully. However, these Posting Rules must be read in conjunction with the T’s and C’s, specifically the sections which deal with User Content and Prohibited Conduct.
2. The Posting Rules
In addition to the provisions of the T’s and C’s, Users must adhere to the following rules when posting Ads for Goods and Services on the Gumtree Platform and should Users fail to do so, Gumtree reserves the right to remove, hold or amend any relevant Ads:
Ads that contain potentially fraudulent or inappropriate content will not be permitted. Please report Ads via the "report ad" function located within each Ad, or Contact Us with the Ad details (Ad title, Ad IDid, email address, etc.)
Ads that contravene and/or violate the Gumtree Platform Policies will be removed, put on hold or be amended.
Gumtree reserves the right to remove Ads that contain excessive Personal Data Information.
You may not post a duplicate Ad or post multiple Ads in different locations.
Creating multiple accounts for the sole purpose of duplicating Ads is not permitted.
Offering more than a single item within an Ad is not allowed.
Items posted under the wrong category will be removed, put on hold or be amended (you must choose the single most relevant category for your Ad).
Not entering your contact details through the means provided by the Platform is not allowed, you may not for example provide your contact details as part of an overlay, logo or watermark.
Entering information in incorrect fields (you must use the fields provided), or not completing all the fields provided may result in your Ad being removed, put on hold or be amended. For example, Ads for vehicles, which require the full selling price to be posted.
We only accept Ads in English. We will however accept your Add if it includes a translation in another language in addition to English.
No overseas Ads will be accepted, Gumtree is only for local use (within South Africa).
Ads may not contain website links to other property / job / classified or auction sites, and / or such other sites that we may deem to be inappropriate.
Gumtree reserves the right to remove keywords that refer to competitive websites, or brands in the case of keyword spamming, i.e. brands that are not accurately descriptive of the item / service or not related to the item/service advertised. The keyword spamming rule applies to all categories, for example, if you tag “Toyota,” “Nissan,” and “Volkswagen” to describe a Volkswagen car for sale, then we will remove “Toyota” and “Nissan”.
Ads that do not provide enough detail will be removed as this makes for a bad poor browsing experience.
Gumtree will not allow Ads that appears to be a copy of another Ad posted on the Gumtree Platform (you may not copy another User’s Ads, your Ad must be original).
Not providing images of the goods at the time of listing when expressly requested to do so is in contravention of these Posting Rules. Images should be clear and suitable for the purpose (images that are too small, hand drawings, word art, etc. will not be allowed).
Images that are used to emulate features offered by Gumtree is not allowed.
Ensure there are no typos or repeated words in the Ads posted.
Inappropriate language / Inappropriate photos or images / images / Discriminatory on race / religion / nationality / gender / sexual orientation / disability is not allowed.
Selling or offering Goods or Services which are either prohibited by Gumtree or unlawful in terms of Applicable Laws, including, services for supplements/medicine general or pharmaceutical, selling body parts / bodily fluids / Ads requesting / offering adoption or surrogacy in any capacity is prohibited and will be removed by Gumtree.
3. Gumtree’s obligations
By using the Gumtree Platform and Services, as well as agreeing to the T’s and C’s, you acknowledge and accept that Gumtree reserves the right to remove, hold or amend any postings that we, in our sole and absolute discretion, believe either contravene these Posting Rules, our T’s and C’s, and are irrelevant to the Gumtree community of Users, with or without notice.
There are several reasons why an Ad may have been removed, placed on hold or amended. If this occurs, the Ad may be suspended temporarily (factor dependent) until reviewed. We check reported Ads as quickly as we can and provided that your Ad hasn't breached any of these Posting Rules or our T’s and C’s, it should be back up again shortly, generally within a few hours.
In most cases, we email to confirm that your Ad has been removed and if possible, provide you with an opportunity to resubmit. Please remember to check your junk / spam folders. If your junk / spam settings are set at high, Gumtree emails may not be delivered to the spam / junk folders at all; please consider adding Gumtree to your safe senders list if possible.
If you feel your Ad has been removed in error, please let us know.
4. Your obligations
In addition to your obligations to adhere to these Posting Rules and our T’s and C’s, you are required to regularly monitor your Ads to ensure they are accurate and that the Goods advertised are available.
If Goods are sold or unavailable, Ads must be promptly taken down. Failure to monitor your Ads or keeping unavailable Goods listed, may result in suspension or removal of the Ad from the Platform by Gumtree.