Gumtree South Africa Helpdesk | Home

Featured Information


PayPal and other 3rd party payment platform scams

As a safety precaution, Gumtree suggests not using any 3rd party payment platforms (e.g. Bidpay, Skrill, eWallet, Western Union, PayPal or Money Gram) to receive funds. It is normally used by scammers to send fictitious proof of payments to sellers.

Please see our seller tips and information on common scams.

For safe countrywide shipping, consider Pay & Ship for your next sale or purchase.

If you need to report any suspicious activity, please reach out to the Gumtree Support team. 


    • Popular Articles

    • Gumtree Privacy Policy

      We at Gumtree take your privacy seriously and are committed to protecting your Personal Information. We place a high premium on the privacy of every person or organisation with whom we interact and therefore acknowledge the need for Personal ...

    • Gumtree Terms of Use

      1. Introduction These are the Terms and Conditions (“T’s and C’s”) of use relating to the Gumtree Platform and associated Services provided by Gumtree South Africa (Pty) Ltd (“Gumtree”, “we”, “us”, “our”). These T’s and C’s govern any User’s use of ...

    • About Us

      Welcome to Gumtree - South Africa's most popular Classified Marketplace! ‘Put it on Gumtree,’ has become a favourite South African saying. Since our launch in 2005, we’ve helped millions of people buy and sell millions of things. We’re a place ...

    • 10 Online Safety Tips for Buying and Selling

      10 ONLINE SAFETY TIPS FOR BUYING & SELLING 1. Don't do anything online that you wouldn't do in real life! 2. Use common sense. If something sounds too good to be true, it probably is. 3. Beware of common scams and fraud. Click here for scam examples. ...

    • Suspicious Emails & Phishing Scams

      Please beware of the following phishing scams WhatsApp/Text messages sent to sellers, indicating that funds for the item they are selling have been paid to them through a Gumtree shipping and delivery or FedEx service. Sellers are then asked to enter ...