App Support - Selling Safely
Gumtree cares about your online safety and privacy, helping ensure that you are protected from receiving unwanted spam or fraudulent replies, by automatically masking the email addresses of buyers and sellers on non-commercial ads. It’s also important to keep informed of trends, patterns and the latest safety tips, in order to help ensure that your experience on the site is a positive one.
• Gumtree encourages face-to-face, local, trading
• If a local transaction is not possible, never send your item before receiving the money and make sure that it's reflected in your bank account. It might be necessary to contact your financial institution for confirmation.
• Do not accept or pay using any form of anonymous payment services such as: Bidpay, eWallet, Western Union, PayPal or Money Gram.
• Never provide your personal or banking information - (e.g.credit card number, ID number) to others over the internet.
If you are suspicious, reach out to us through our Gumtree Contact Us page.