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Not Receiving Replies
If you are not receiving any replies to your ads, you can try the following: If you are using the Gumtree website from a work environment, please make sure that your firewall settings allow messages sent through Gumtree Check your spam/trash folders ...
Why Have I Not Received a Posting Confirmation Email?
If you haven't received a posting confirmation email, please check any "Spam" or "Junk" email folders to see if it was sent there. Ensure that southafrica@gumtree.co.za and noreply@gumtree.co.za is added to your email "safe list". Ensure that you're ...
General Posting Issues
Below are some of the solutions to general posting issues: Before retrying to upload your ad, make sure you clear all your browser saved data Try an alternative web browser and see if the problem persists Make sure your pop-up blocker is switched off ...
How Can I Include Images in My Ad?
To include images in your ad: On the posting or editing page, you should see a section called "Pictures" (right below the description box). Click on one of the picture frames to upload images. Select a picture file from your computer's hard disk and ...

Popular Articles
Gumtree Privacy Policy
We at Gumtree take your privacy seriously and are committed to protecting your Personal Information. We place a high premium on the privacy of every person or organisation with whom we interact and therefore acknowledge the need for Personal ...
Gumtree Terms of Use
1. Introduction These are the Terms and Conditions (“T’s and C’s”) of use relating to the Gumtree Platform and associated Services provided by Gumtree South Africa (Pty) Ltd (“Gumtree”, “we”, “us”, “our”). These T’s and C’s govern any User’s use of ...
About Us
Welcome to Gumtree - South Africa's most popular Classified Marketplace! ‘Put it on Gumtree,’ has become a favourite South African saying. Since our launch in 2005, we’ve helped millions of people buy and sell millions of things. We’re a place ...
10 Online Safety Tips for Buying and Selling
10 ONLINE SAFETY TIPS FOR BUYING & SELLING 1. Don't do anything online that you wouldn't do in real life! 2. Use common sense. If something sounds too good to be true, it probably is. 3. Beware of common scams and fraud. Click here for scam examples. ...
Suspicious Emails & Phishing Scams
Please beware of the following phishing scams WhatsApp/Text messages sent to sellers, indicating that funds for the item they are selling have been paid to them through a Gumtree shipping and delivery or FedEx service. Sellers are then asked to enter ...

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