What are Top Ads?

Top Ads are Gumtree Ads which appear in a section at the top of a category's page for several days. More people read and reply to these Ads because of their prominent position on top of category listings over a long time period. While posting Ads on Gumtree is free, making it a Top Ad costs a small fee.

What are the benefits Top Ads?

Top Ads tend to receive more visitors and more replies than other Ads on Gumtree. This helps you sell an item quicker, get more exposure for your service, and so on. Top Ads also continue to appear within the regular category and search listings after it is no longer in the Top Ads section.

How can I have my Ad appear in the Top Ads section?

You can have your Ad shown in the Top Ads section by clicking the "Top Ads" checkbox when you post an Ad on the site. If you have already posted an Ad, you can have it appear in the Top Ads section by first clicking the "Edit Ad" link found in the posting confirmation email and then clicking the "Top Ad" checkbox. Alternatively, you can list your Ad in the "Top Ad" section by clicking the "Promote" link found on the My Ads page in My Gumtree.

How can I make an Ad that is already posted on the site a Top Ad?

To turn an existing Ad into a Top Ad, click the "Edit" link found in the email that was sent to you when you posted an Ad. Then check off the Top Ad option and select a duration. Alternatively, you can purchase a Top Ad using the "Promote" link found on the My Ads page in My Gumtree.

For how long will my Ad be shown in the Top Ad section?

You have the option to choose between 7,15 or 31 days. Your Ad will remain in the Top Ad section for the duration selected while buying the Top Ad.

Can I make an Ad a Top Ad in more than one category?

No. You cannot duplicate ads across categories.

Will my Top Ad appear in both the sub-category and the parent category?

Yes. Your Top Ad will appear in both the sub-category and the parent category. For example if a Top Ad was bought in the "vans / caravan / rvs / wagons" category, it will also appear in the parent "Cars for Sale" category.

How many Top Ads are displayed at one time?

You may see between 0 and 5 Top Ads at a time. If there are more than 5 Ads which were paid to appear as Top Ads in a category, then the extra Top Ads will be hidden for a few minutes. After a few minutes, those Ads will then show up with other Ads being hidden. This rotation system is setup to ensure that all Top Ads are exposed to as many Gumtree users as possible.

Can I withdraw or delete a Top Ad and get a refund?

In accordance with the Gumtree Terms of Use of the site, the fees for Top Ads are non-refundable unless the ad was deleted by Gumtree for violating site policies. If you want your Ad to no longer appear in the Top Ads section, simply delete the Ad. 

If I edit my Ad, will it still appear in the Top Ad section?

Your Ad shall remain in the Top Ad section for the duration you have selected as long as it is active. (Note: You will not be able to edit the images of featured ads.) Your Ad will no longer be shown in the Top Ad section only if it expires or is deleted during that time.

How much does it cost to buy a Top Ad?

While posting Ads on Gumtree is free, Top Ads cost a small fee. Fees vary by category and city and are shown on the Post Ad page. Note: The cost to buy a Top Ad may change at any time.

You can use the following methods to purchase paid features on Gumtree:

Amex
Mastercard
Mastercard debit (NOT an ATM card)
VISA or Visa Electron
VISA debit (NOT an ATM card)

All payments are securely processed through our payment partner. Transactions use 128-bit encryption to securely process your transactions and protect your confidential information.

Why can't I see my ad in the Top Ads section?

Three Top Ads are randomly displayed on the top of each page.  If you're having trouble finding your Top Ad just switch to the next page or refresh the page you're looking at.

You can see all Top Ads for a category by clicking the "See all" link that appears in the Top Ads section.
 
If you still have trouble viewing your paid ad, please contact us and we can help you out.

What is the difference between Top Ads and Sponsored Links?

Top Ads are Gumtree Ads where the posters have paid a fee so that it would be placed in the more prominent Top Ads section for a period of a few days. Sponsored Links are third-party advertisements for other web sites which we obtain automatically from our partners.

What is the difference between Top Ads and Bump Ups?

Bumping up your Ad will move the Ad from its current position in the listings back up to the top of the listings on the first page, just below any Top Ads. It will remain there until other Ads are posted in the category, at which point the Ad will move down in the listings.

Top Ads are Gumtree Ads which appear in the section at the top of a category listing page for several days. As Top Ads last for several days, they cost more than a bump up, but should result in more visitors and replies to your Ad.