Pay & Ship is a new feature Gumtree has recently introduced. Allowing sellers to ship items to buyers in South Africa.

Benefits for Sellers:

• Eliminate the risk of fake payments and get paid securely on Gumtree.
• Sell to anyone, anywhere in SA, with buyers covering the delivery costs.
• Have peace of mind with shipping insurance if your item is lost in transit.
• 24 hours after the buyer receives the parcel, we’ll release the funds to your wallet.

Benefits for Buyers:

• Avoid the risk of cash payments, pay securely on Gumtree
• Your money is kept safe until the parcel has been shipped
• Buy from anywhere in SA and enjoy the convenience of nationwide delivery
• 24hrs after you receive your parcel, we'll release the funds to the seller

With the above said, we are aware that scammers will try to imitate the Gumtree service. We ask our users to be vigilant and look for telltale signs.

Below are a few things to keep in mind about Pay & Ship:

• The Pay & Ship feature can only be accessed via the Gumtree App
• Pay & Ship communication will always be on the Gumtree App via your account
• Pay & Ship will never make use of WhatsApp for communication or to make payment

Suspicious activity to look out for:

• Any links outside the Gumtree App asking you to enter your Credit Card details to pay or to get paid
• Urgent requests for you to provide sensitive information about yourself
• Spelling or grammatical errors
• Unusual or unexpected words or phrases
• Communication outside the Gumtree App during the purchasing process

If you receive a suspicious reply, please delete it and do not respond. Do not click on links, enter personal information or download attachments from suspicious emails.

If you have received a suspicious email, WhatsApp or text message and submitted your banking or credit card details, please notify your financial institution immediately and inform them that you may have been the victim of a phishing scam.

If you encounter any suspicious activity, please reach out to the Gumtree Helpdesk for further assistance.