You can email our direct helpline by clicking here. While we aren’t in a position to definitively verify whether a user, buyer or advert is legitimate or not, we can point out red flags and provide safe selling/buying advice. We’re here to help!

Simply send us as much information as you can – including a link to the ad, ad ID, buyer email and details about the transaction – and we’ll gladly look into it. The easiest way is to send us the ad ID number that can be found at the top of the ad when viewing from your computer or our mobile website: