Are you using the Gumtree App and struggling with the following:

• Error message after posting your ad
• Images not showing on ads when browsing
• Any other errors messages when using the Gumtree App

If you are, please update your Gumtree App to the latest version and try the following steps:

1. Open the Gumtree App

2. Click on the User icon in the bottom right corner of the home screen

3. A menu should appear. On the menu, please select "Support"

4. On the next screen, click on the "App Reset" option

If the problem persists after trying the above, kindly reach out to our helpdesk.