Pay & Ship for Sellers
Pay & Ship for Sellers - Not Fulfilling Orders
We hope this will never happen! However, on the odd chance that it does, we ask that buyers raise a dispute and supply us with as much detail as possible. If sellers are found to be guilty of not fulfilling the order: 1. Buyers will be fully refunded ...
Pay & Ship for Sellers - How Can I Be Sure I will get Paid After I Ship My Item?
Payment made for an item will be paid into your Gumtree Wallet after 24 hours if no dispute was logged by the buyer. Although disputes could arise, delaying the payout, a thorough investigation will be conducted. We encourage all our sellers to pack ...
Pay & Ship for Sellers - How Should I Package My Item?
Any item that is sold for a fixed value between R50 and R20000 qualifies to be part of the Pay & Ship feature. Please see the dimensions and weight below: Maximum item weight 20kg Maximum item dimensions (100cm x 50cm x 20cm) Make sure your ...
Pay & Ship for Sellers - What You Need to Know
What are the benefits of Using Pay & Ship? Eliminate the risk of fake payments, get paid securely on Gumtree Sell to anyone, anywhere in SA, with buyers covering the delivery costs Have peace of mind with shipping insurance if your item is lost in ...
Pay & Ship for Sellers - What Happens if I Can't Pick Up a Returned Package?
Should the dispute be resolved in the buyer’s favour, the return process will be initiated. See the return process here. The funds will only be refunded to the buyer when the seller has picked up the package from their preferred Pargo pick-up point. ...
Pay & Ship for Sellers - What Happens when a Buyers Raises a Dispute?
If the buyer receives their item and it does not match what was listed or is damaged, they can log a dispute within 24 hours of picking up their package from their chosen Pargo pick-up point. When the buyer raises a dispute, it is submitted to our ...
Pay & Ship for Sellers - How Long Until I Receive Payment for the Item Sold?
When the buyer collects their package from their chosen Pargo pick-up point, they have 24 hours to raise a dispute. During this period, you will see the amount payable to you in your wallet as a Pending Balance. If the buyer approves the item ...
Pay & Ship for Sellers - Where do I Drop-off My Sold Item(s)?
When the buyer places their order to purchase your item, you will be prompted to accept the order. When you have indicated that you can fulfil the order, the next step will be to select your preferred drop-off point from the 4000+ locations that ...
Pay & Ship for Sellers - Packing Your Sold Item
Package your item in a safe and secure way so that it gets to the buyer in good condition. See Gumtree's Packaging Guidelines for more details. We can’t accommodate parcels heavier than 20kg or larger than the Extra Large dimensions (100cm x 50cm x ...
Pay & Ship for Sellers - How to Enable Pay & Ship on Your Ad
When creating your ad, you will see an ‘Enable Pay & Ship’ toggle to activate/deactivate Pay & Ship for your listing. It is enabled by default for your convenience. With Pay & Ship enabled, you will have a Pay & Ship badge on your listing and buyers ...
Pay & Ship for Sellers - What is the Cost of Using Pay & Ship for Sellers?
The Pay & Ship fee is calculated at 8% of the selling price of the item. The buyer covers the cost of delivery. To calculate your item's Pay & Ship fee, please visit our Pay & Ship for Sellers page. Why do I need to pay a fee to use the Pay & Ship ...
What are the Benefits of Using Pay & Ship for Sellers?
Pay & Ship benefits: Eliminate the risk of fake payments and get paid securely on Gumtree. Sell to anyone, anywhere in SA, with buyers covering the delivery costs. Have peace of mind with shipping insurance if your item is lost in transit. 24 hours ...
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