Billing
I Would Like to Cancel My GAIT Account
If you wish to cancel your GAIT account, please make contact with our Finance department at the following e-mail address: accounts@gumtree.co.za or fill out the cancellation form. Please note that one calendar month's notice is required.
I Would Like to Reactivate My GAIT Account
If you wish to reactivate your GAIT account, here is how: - If your GAIT account is a self service account, you will be required to purchase a package first, make the payment and send the proof of payment to our Business Support Team to activate your ...
GAIT Payments
Payment methods: If you wish to know more about the different payment methods made available, please contact our Finance department at: accounts@gumtree.co.za How to make a payment: If you are encountering issues with making a payment or you wish to ...
Your Invoice
If you have any specific questions related to invoicing such as: Receiving an invoice How to read an invoice Recovering a lost invoice You cancelled long ago but still receive invoices Statement request Updating finance details ...or comments related ...
Billing Cycles
We have different billing cycles determined by the nature of your GAIT account: If you have a Self service GAIT account, the billing cycle is conducted twice a month :1st to 15th and 16th to 30th If you have a Manual GAIT account, the billing cycle ...
Onboarding & Activation of a New GAIT Account
The onboarding process is simple. Your GAIT account will be set up following an initial agreement established in the form of an e-mail. Please expect a delay of 24 hours for your account to be activated. It is important to note that Gumtree has two ...
Popular Articles
Gumtree Privacy Policy
We at Gumtree take your privacy seriously and are committed to protecting your Personal Information. We place a high premium on the privacy of every person or organisation with whom we interact and therefore acknowledge the need for Personal ...
Gumtree Terms of Use
1. Introduction These are the Terms and Conditions (“T’s and C’s”) of use relating to the Gumtree Platform and associated Services provided by Gumtree South Africa (Pty) Ltd (“Gumtree”, “we”, “us”, “our”). These T’s and C’s govern any User’s use of ...
About Us
Welcome to Gumtree - South Africa's most popular Classified Marketplace! ‘Put it on Gumtree,’ has become a favourite South African saying. Since our launch in 2005, we’ve helped millions of people buy and sell millions of things. We’re a place ...
Suspicious Emails & Phishing Scams
Please beware of the following phishing scams WhatsApp/Text messages sent to sellers, indicating that funds for the item they are selling have been paid to them through a Gumtree shipping and delivery or FedEx service. Sellers are then asked to enter ...
10 Online Safety Tips for Buying and Selling
10 ONLINE SAFETY TIPS FOR BUYING & SELLING 1. Don't do anything online that you wouldn't do in real life! 2. Use common sense. If something sounds too good to be true, it probably is. 3. Beware of common scams and fraud. Click here for scam examples. ...