We firstly highly recommend that you use Google Chrome when operating with the GAIT tool.
If you are using another browser, you might perhaps want to give it a try with Chrome first and see if the issue persists.
If you still haven’t resolved the issue, please make contact with one of our Business Support team members at storessupport@gumtree.co.za for further assistance.
They will be happy to replicate the issue and walk you through the steps to undertake.