Buying a new car can be a stressful experience – particularly for the uninitiated – and buying it online can be daunting. Some are concerned about safety, others are unsure about their rights when purchasing a car from a private owner. But, according to Jeff Osborne, there are a few things that a prospective buyer can do though to ensure that their dream car purchase does not turn into a nightmare.
“Research is extremely important. You’ll need to determine what that particular model and make of that year, mileage and condition costs on the market to ensure that you get the best deal possible. Most buyers will be willing to negotiate – and don’t accept that a vehicle is of higher value because of accessories or modifications,” says Osborne. “The condition of the engine, its service history and mileage are the most important and will greatly affect the running costs of the car in future.”
“You could probably find a second hand vintage Ferrari for sale that cost about the same as a second hand Toyota, but unless you are highly-experienced at restoration (and have a working knowledge of how to source and price vintage parts) I would not advise the investment,” says Osborne. “Too many people overspend on a dream car and find themselves both unable to afford the upkeep or resell the car. Speak to your local vintage motoring club or organisation for advice before taking a leap.”
“The volume of cars sold safely and without hassle online will astound you,” says Osborne. “It’s one of the most popular items to purchase over the Internet and the majority of customers have very positive experiences, but that does not mean you shouldn’t be on your guard. Meet in a public place where you feel comfortable and avoid having a large amount of cash or valuables on your person. Always insist on meeting in-person and viewing the car before making a payment and meet the seller on your terms – not theirs, at a place of your choice. It’s also important to confirm that the vehicle does not have a hidden accident history. It may be worth your while to do an AA Autocheck at your nearest station. (You can find out more by phoning AA Autocheck on 0861-601-601). When you make payment, do not allow the seller to accompany you to the bank or ATM.”
“Insist on copies of the service record and registration papers,” says Osborne. “If the seller says that he or she lost the service history papers, ask to be put in touch with the garage that completed the last service. They will be able to provide a copy and attest to the condition of the vehicle. If the seller refuses, they may have a motive for doing so. Remember you are in no obligation to buy – if in doubt, don’t. There are hundreds of thousands of alternatives.”
“If you don’t know a lot about cars, you can certainly ask someone who does to accompany you to inspect the vehicle. If you have a trusted mechanic, ask the seller to meet you at their place of business so that your mechanic can accompany you on a test drive and help you formulate questions. You should also be able to speak to the Customer Service Team of the website you are using – they can provide valuable advice about the process.”